How to Book

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Step 1: Get Started

Click on the button for your preferred session type (phone or video). Or click the initial FREE 15 minute call button before committing to your first session.

Step 3: Pay a deposit

A deposit is due at the time of securing your spot for any 1 hour session. The balance is paid later on the day of your session.

Step 2: Secure Your Spot

Reserve your preferred date and time along with providing your contact details.

Step 4: Simply Connect

Look out for your confirmation by email or SMS so we can start things moving along!

Booking & Policies

To help things run smoothly, there are some guidelines to know about before booking.

How to book

Book your session online in just minutes. Choose a time that suits you, and secure your spot with a deposit.

Start with a phone session

Start with a video session

Privacy Commitment

All sessions are strictly confidential, adhering to youth privacy laws. Your personal information and discussions are held in the highest trust.

Session Fees

All counselling sessions are for individuals at a rate of $120.00 for one hour.

Longer sessions of 90 minutes are available on request basis for $180.00.

You are welcome to book one session at a time or if a preferred day and time works best for you may prebook up to 6 sessions at a time.

Group therapy sessions may be available at a later date.

Changes - outside 48 hours no fee charged

Changes requested with more than 48 hour in advance will not incur a fee. It is encouraged to rebook your next appointment to avoid large gaps in your support timeline.

Cancellations - within 24 hours 50% loss of payment

Please provide a minimum of 48 hours notice for all cancellations and to avoid 50% loss of payment. This allow us to support others that may be waitlisted.

Late Arrivals

Sessions are scheduled for fixed durations. If you arrive late, we will utilize the remaining time to ensure subsequent appointments start on time.

NDIS

Although RMC is not a NDIS-registered provider we do accept self managed or plan-managed members.

Prior to booking an appointment please check with your plan manager or support coordinator for any changes to your plan that may affect booking directly.

Medicare & Insurance rebates

Medicare does not currently cover counselling services.

If you see a psychologist with a referral, you may receive a rebate; however, there is often a gap fee which may be higher than the full cost of one counselling session.

Payment

Methods
Direct Deposit
Credit Card or debit card

Booking & payment
A 50% deposit is required to secure your booking.
The balance is due on the day of your session.